All Systems Operational

STEAM-CONNECT Operational
Datacenter Operational
Loading speed Operational
Platform availability Operational
RTM Operational
RTD Operational
Reporting Operational
Rostering Operational
Record management Operational
TELEPHONY STEAM-CONNECT Operational
Portal Operational
Voice Operational
WebRTC Operational
Queueing Operational
Datacenter Operational
TRAFFIC Operational
Chat Operational
Email inbound Operational
Inbound telephony Operational
Outbound telephony Operational
SOCIAL MEDIA Operational
Facebook Operational
Instagram Operational
Twitter Operational
WhatsApp Business Operational
Facebook Messenger Operational
AGENDA SYNC Operational
Exchange sync Operational
Google sync Operational
MS 365 sync Operational
SERVICES STEAM-CONNECT Operational
Address import Operational
API Operational
CDRA Operational
Iban Operational
PC NL Operational
Mail merges Operational
MDB Operational
PD Operational
SMS Operational
TTC Operational
RVB Operational
OpenAI Operational
Transcription Operational
VOICE Operational
KPN Operational
SmartDC Datacenter Operational
Nikhef Datacenter Operational
VodafoneZiggo Operational
Odido (T-Mobile) Operational
Proximus Operational
Telenet Operational
1&1 Versatel Operational
3U Telecom Operational
Others Operational
Sound of Data Operational
Sound of Data Service Numbers Operational
Intellinet Operational
Voiped Operational
CONNECTIVITY Operational
AMS-IX Operational
NL-IX Operational
IP Transit Operational
xDSL / Fiber (WBA) Operational
DCSpine Operational
FIXED VOICE SERVICES Operational
SIP trunking Operational
FAX services Operational
MOBILE SERVICES Operational
KPN Operational
Odido (T-Mobile) Operational
VodafoneZiggo Operational
SMS Operational
Data Operational
SERVICES Operational
My Insight portal Operational
Support desk Operational
HOSTING Operational
SyrinX PBX Operational
3CX Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Additional maintenance Dec 9, 2025 22:15 - Dec 10, 2025 00:00 CET

To improve your experience of Steam-connect we will perform additional maintenance. We apologize for any inconvenience caused during this maintenance and thank you for your understanding.
Posted on Dec 04, 2025 - 13:00 CET

Steam-connect updates Dec 11, 2025 22:15 - Dec 12, 2025 01:00 CET

To improve your experience we are continuously working on Steam-connect. This means we update every Thursday starting from 22:15 to approximately 01:00. We apologize for any inconvenience and thank you for your understanding.
Posted on Dec 04, 2025 - 13:01 CET
Dec 9, 2025

No incidents reported today.

Dec 8, 2025
Postalcode checker down
Resolved - This incident has been resolved.
Dec 8, 13:59 CET
Monitoring - A fix has been implemented by our supplier. We are monitoring the results.
Dec 8, 13:30 CET
Update - We are still awaiting a solution from our supplier
Dec 8, 13:02 CET
Investigating - We're experiencing severely reduced availability with our Postal code checker. This is being investigated and resolved currently by our Supplier.
Dec 8, 12:40 CET
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Degraded Performance Telephony
Resolved - This incident has been resolved.
Dec 5, 14:18 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 13:55 CET
Investigating - We are currently investigating this issue where agents are unable to pick up calls.
Dec 5, 13:39 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 13:23 CET
Investigating - We are currently investigating reports about degraded telephony performance.
Dec 5, 13:20 CET
Additional maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 22:15 CET
Scheduled - To further improve your experience with Steam-connect, we will perform additional maintenance during our standard maintenance window tonight. We apologize for any inconvenience this may cause and appreciate your understanding.
Dec 4, 16:26 CET
Dec 4, 2025
Telephony outage and MyInsight unavailable
Resolved - This incident has been resolved.
Dec 4, 12:45 CET
Monitoring - All services have now been fully restored and are operating normally. We will continue to monitor system performance to ensure stability.
Dec 4, 12:10 CET
Update - Services are gradually being restored; however, some issues may still occur while recovery efforts continue. A new update will be shared once all services are fully restored and fully operational.
Dec 4, 12:08 CET
Identified - The issue is identified and a fix is being worked on.
Dec 4, 11:52 CET
Update - We are continuing to investigate this issue.
Dec 4, 11:50 CET
Update - We are continuing to investigate this issue.
Dec 4, 11:33 CET
Update - Our supportteam is available via our outage line +31851109400
Dec 4, 11:26 CET
Investigating - We are currently investigating reports about degraded telephony performance and MyInsight not being available.
Dec 4, 11:23 CET
Dec 3, 2025
Degradaded performance mobile network (Odido)
Resolved - Voice traffic is not affected anymore and should be working as expected.
Dec 3, 16:42 CET
Monitoring - We received the message that traffic is restoring on Odido's network.
Dec 3, 13:25 CET
Identified - We got notified by our mobile supplier that Odido is experiencing an outage. This could give some degradaded performance on the mobile network. Once a fix is implemented by them we will update the statuspage.
Dec 3, 11:03 CET
Additional maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:15 CET
Scheduled - To improve your experience of Steam-connect we will perform additional maintenance. We apologize for any inconvenience caused during this maintenance and thank you for your understanding.
Nov 18, 09:58 CET
Dec 2, 2025
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Postalcode checker down
Resolved - This incident has been resolved.
Nov 28, 13:04 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 12:26 CET
Investigating - We're experiencing severely reduced availability with our Postal code checker. This is being investigated and resolved currently by our Supplier.
Nov 28, 11:38 CET
Nov 27, 2025

No incidents reported.

Nov 26, 2025
Additional maintenance
Completed - The scheduled maintenance has been completed.
Nov 26, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 22:15 CET
Scheduled - To improve your experience of Steam-connect we will perform additional maintenance. We apologize for any inconvenience caused during this maintenance and thank you for your understanding.
Nov 18, 09:58 CET
Nov 25, 2025
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