Degraded Performance Telephony

Incident Report for Steam-connect

Resolved

This incident has been resolved.
Posted Dec 05, 2025 - 14:18 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 05, 2025 - 13:55 CET

Investigating

We are currently investigating this issue where agents are unable to pick up calls.
Posted Dec 05, 2025 - 13:39 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 05, 2025 - 13:23 CET

Investigating

We are currently investigating reports about degraded telephony performance.
Posted Dec 05, 2025 - 13:20 CET
This incident affected: TRAFFIC (Inbound telephony, Outbound telephony).