The root cause has been identified by our hosting partner. The disruption was caused by Anti-DDoS measures that were triggered in response to abnormal traffic on their network, which impacted our services as a side effect. A fix has been implemented on our hosting partner's end, and we have performed the necessary restarts of our services to restore full operation. We will continue to monitor the situation closely.
Posted May 20, 2026 - 13:43 CEST
Update
Some mitigations have been applied to partially restore traffic on our telephony platform. Our engineering team together with our hosting partneris actively working towards a full resolution and we will provide further updates as the situation progresses.
Posted May 20, 2026 - 13:21 CEST
Update
We are currently experiencing a technical issue affecting telephony services. Our engineering team together with our hosting partner are actively working on a resolution. We will provide a further update shortly.
Posted May 20, 2026 - 13:14 CEST
Update
We are continuing to investigate this issue.
Posted May 20, 2026 - 12:52 CEST
Investigating
We are currently investigating reports about degraded telephony performance.
Posted May 20, 2026 - 12:43 CEST
This incident affected: TRAFFIC (Inbound telephony, Outbound telephony).