Degraded performance Telephony

Incident Report for Steam-connect

Resolved

This incident has been resolved.

Posted Jul 24, 2026 - 13:22 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 24, 2026 - 12:22 CEST

Update

We are continuing to investigate this issue.

Posted Jul 24, 2026 - 12:08 CEST

Update

We are continuing to investigate this issue.

Posted Jul 24, 2026 - 11:50 CEST

Update

We are continuing to investigate this issue.

Posted Jul 24, 2026 - 11:35 CEST

Investigating

We are currently investigating reports about degraded telephony performance, this can include not being able to receive inbound or call outbound. My-insight is also unreachable.

Our support department is not reachable through the normal number. If you have questions for our support department, please call: +31851109400

Posted Jul 24, 2026 - 11:21 CEST

This incident affected: TELEPHONY STEAM-CONNECT (Portal, Voice, WebRTC) and TRAFFIC (Inbound telephony, Outbound telephony).